Hearth Isles: Help & Support

Need a hand? Write to support@hearthisles.com. We usually answer within 2 working days. Please tell us your iPhone model and the level number.

How do I play?

Drag a piece from the tray onto your island. Two matching blocks merge (2 Planks make Walls). Click a Door and a Roof onto Walls to finish a house, and an islander moves in. Tap ? in the game any time for the rules.

What are Pick & Drop ✋ and Gather 🧲?

✋ lets you lift any loose block and drop it exactly where you want. 🧲 pulls scattered pieces together and makes the best merges for you. You earn both with big combos, and you can also get them with coins or a short optional video.

I lost my progress

Progress is saved on your iPhone. Deleting the app deletes it, and we cannot restore it, because we never store accounts.

Ads

Ads in Hearth Isles are always optional: you choose to watch a video for a bonus. To change tracking permission, go to Settings → Privacy & Security → Tracking.

Accessibility

In the game's help screen you can turn on Calm Motion (no shaking or flashing), Large Text, and turn sound or vibration off.

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